How to reset my password?Updated 2 months ago

How to Reset Your Password

If you've forgotten your password or need to reset it for your Collectors Online account, please follow these simple steps:

Step-by-Step Password Reset

1. Go to the Login Page: Visit our account login page at collectorsonline.com.au/account/login.
2. Click "Forgot your password?": Below the "Sign in" button, you will see a link that says "Forgot your password?". Click on this link.
3. Enter Your Email Address: You will be prompted to enter the email address associated with your account. Make sure to enter the correct email.
4. Check Your Email: An email containing a password reset link will be sent to the email address you provided.
5. Create New Password: Click the link in the email and follow the instructions to set a new password for your account.

Troubleshooting Tips

• Check Spam/Junk Folder: If you don't receive the password reset email within a few minutes, please check your spam or junk mail folder.
• Correct Email Address: Ensure you are using the exact email address linked to your Collectors Online account.

Need Further Assistance?

If you've followed these steps and are still unable to reset your password, our support team is here to help.

Please contact us via email at [email protected].